Newtownabbey, Co. Antrim, N. Ireland
When a potential candidate applies to us for work, we initially carry out a telephone interview to ascertain their suitability. Appointments are then made with satisfactory candidates to interview them in their own homes. During the interview the candidate must provide two names and addresses for references, proof of identity and proof of address. Interviewing candidates in their own home gives us the opportunity to see how they manage their own cleaning. New cleaners are then placed on supervised cleans until we are confident in their suitability.
How do you check your cleaners are honest and reliable?
We prefer that you, the client, provide the cleaning supplies. it is more hygienic and prevents the transfer of dust, dirt, dog hair etc. between clients homes. It also ensures that your preferred products are used in your home.
Who provides the cleaning materials?
Fill in our enquiry form and we will be in touch within 24 hours or you can call us now on 028 9090 0596 / 07766 026090
So how do I book a cleaner?
Our cleaners do not wear a uniform or drive vehicles with our company signage, we keep our visit to your home discreet, not everyone wants their neighbours knowing they have a cleaner!
Will my cleaner wear a uniform or drive a car or van with your logo on it?
We have employers and public liability insurance covering major damage (In the event of a claim the policy excess is the responsibility of the client)
Are the cleaners insured?
Most of our clients are at work when their cleaner comes. Our cleaners are trained in the safe holding of your keys, they will keep them on their own household keyring and will not identify your keys to your address.
Do I have to be at home when my cleaner comes?
Your cleaner will come on the same day, at the same (traffic permitting) every week. If you wish to reschedule your cleaner, they will do their best to accommodate your request.
Will the cleaner come on the same day every week?
Unlike some cleaning companies, No Time To Clean guarantee the same cleaner every week. The cleaner you meet, will be your cleaner.
If your cleaner is unwell or on holiday, wherever possible, we will offer you a replacement. Please bear in mind that cover required on a Thursday or Friday is not always possible as these are our busiest days.
Will I have the same cleaner every week?
Yes, if you won't be at home when your cleaner will clean for you, the cleaner will arrange to come and meet you beforehand.
Can I meet my cleaner before they start?
Normally within a week depending on your location, preferred day of the week and service required. A Thursday and Friday can be particularly hard days to get!
How soon can a cleaner start?
We offer a weekly or fortnightly cleaning and ironing service based on your personal cleaning requirements. We also offer a one-off cleaning service. For Commercial Cleaning contact Getty Cleaning Services
What type of service do you offer?